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Apply for Pilchuck Veterinary Hospital - Client Service Representative (Multiple Openings Available)

Pilchuck Veterinary Hospital has served the Pacific NW as a full service, mixed animal practice since 1963. With 26 doctors and a support staff of 75, we provide professional veterinary care 24 hours a day, seven days a week. We are dedicated to being the premier local and regional veterinary care center in the Northwest. For more information, please visit our web site, www.pilchuckvet.com.

Pilchuck Veterinary Hospital is currently seeking two Veterinary Client Services Representatives to work in our growing, progressive veterinary hospital.

Schedules:

Position 1: Part Time, Wednesday - Friday 11:00 am - 7:30 pm
Position 2: Full Time, Thursday - Monday 1:00 pm - 9:30 pm

Job Summary:

Coordinate the delivery of veterinary services to our clients through phone services, efficient appointment scheduling, and record maintenance while providing outstanding customer service to a diverse clientele in a fast-paced veterinary practice.

Required Experience and Qualifications:

• Education equivalent to completion of 12th grade or above.
• Proficiency with a multi-line phone system.
• Strong multi-tasking skills.
• High attention to detail.
• Basic computer proficiencies.
• Recent experience answering phones in a small animal or equine veterinary setting preferred, though equine experience is mandatory.

Ability to:

• Assign incoming calls in an efficient manner.
• Assess client/patient needs (preliminarily) giving priority to what seems emergent or urgent.
• Schedule doctors efficiently.
• Proficiently perform basic reception, clerical, and record keeping duties.
• Enter client charges, collect payments, and print receipts.

Due to the high volume of resumes received for this position, we will only be able to
contact the candidates with prior veterinary experience that are a potential fit for the position. No Phone Calls Please.

We are working with our recruiting partner HR Kinections to help with this position, If you meet the qualifications and would like to apply, please submit your resume below and indicate:

• Your wage requirements.

Location Pay rateTax term
Snohomish, Washington, United States DoEW2 Employee
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