Apply for Bellevue Healthcare Customer Service Representative (Tukwila)

At Bellevue Healthcare, every role is a chance to serve and bring comfort to those in need. Join us and transform your work into a career of lasting impact. Become a part of Bellevue Healthcare, where each day brings an opportunity to truly make a difference in the lives of those in our communities. For over 20 years, we’ve been dedicated to not just providing medical equipment, but also ensuring comfort, dignity, and independence to individuals facing challenging health journeys. Our commitment goes beyond simply delivering products—we’re here to listen, support, and serve with heart.

Our team works daily to support families and individuals with essential medical equipment that promotes well-being and peace of mind. It’s a job that comes with challenges, but also with the reward of knowing that every delivery, every interaction, and every effort brings real impact to those who need it most.

Bellevue Healthcare is a locally and privately-owned company, with 20+ retail locations across WA, OR, and ID. We’re dedicated to the communities we serve, and we’re proud to offer a workplace where team members can grow, evolve, and make a lasting difference.

To be successful in this role you must:
• Demonstrate a Service First mentality as it relates to listening, supporting and meeting customer expectations
• Have Strong PC skills and excellent written and verbal communication
• Possess people skills with an emphasis on communications, planning and personal accountability
• Be detail oriented and capable of managing multiple tasks
• Work successfully in a retail setting

Your Role:
- Provide excellent customer service and product education to patients, referral sources, and walk-in customers in person and by phone.
- Recommend medical equipment, verify insurance eligibility, and complete required documentation and sales transactions.
- Perform administrative tasks, including filing, faxing, scanning, and data entry.
- Assist with showroom operations, including merchandising, inventory management, and retail sales.
- Maintain positive customer relationships and perform other duties as assigned.

Requirements:
-High School Diploma or GED
-Minimum of 1 year of experience in customer service, retail, or a related field
-Ability to multitask with solid organizational skills
-Ability to navigate software programs and office equipment efficiently
-Proficiency with inventory and invoicing software is a plus
-Positive attitude, attention to detail, and strong customer service mindset
-Ability to reach above your head and lift up to 44 lbs. as part of daily tasks
-Tobacco/Nicotine free

What We Offer:
-A mission focused and supportive team environment
-Comprehensive healthcare benefits, retirement match, generous PTO, and paid holidays
-Career growth with a commitment to promoting from within
-Regular hours: Monday–Friday, 8:00 am to 5:00 pm, Saturday shifts are available after completion of training

Join us at Bellevue Healthcare, where every day is an opportunity to serve and uplift others in our community.