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Apply for Pacific Rehabilitation Centers-Administrative Assistant

Pacific Rehabilitation Centers are the Northwest experts for the interdisciplinary treatment of work-related pain/injury and other biopsychosocial conditions. We have been providing programs for over 30 years using an interdisciplinary approach with a team of professionals that includes: psychology, vocational counseling, medical, physical therapy, occupational therapy, nursing and biofeedback. Our committed professionals are highly-experienced and use evidenced-based treatments to return patients to life, work and wellness.

Part-Time position, approximately 8 hours a week at an established outpatient physical rehabilitation clinic in Everett.


Reception and general clerical support to clinic staff. Provide administrative support.


• Provide Administrative coverage and support.
o Answer incoming calls and transfer those calls to the appropriate staff.
o Verify patient information at check in and collect co-pays(asking for patient to verify: address, phone number, changes in insurance.)
o Take messages, as necessary.
o Provide reception services as outlined in the telephone protocol procedure.
o Greet visitors and new clients, directing them to appropriate staff.
o Collect, sort and distribute office materials.
o Perform opening/closing duties
o Perform office tasks as needed: email, faxes, reconciliation
o Assist as directed with chart filing functions.
o Assist with medical record processing.
o Copy and mail reports and letters, as requested. Follow in-house mailing procedures.
o Provide administrative support for clinical team.
o Provide general typing/word processing support, including but not limited to: letters, staff meeting minutes, and forms.
o Special projects, as assigned.
• Intake Support
o Schedule specified appointments.
o Collect co-pay and have client sign financial agreement when needed.
o Assign lockers to clients.
o Call clients to confirm appointments.
o Obtain release of records from clients wanting copies of reports.


• EDUCATION: High school with a minimum of 2 years in medical or rehabilitation settings, reception / telephone coverage, typing and administrative assistance.
• SPECIAL SKILLS: Ability to work with a wide variety of people and ability to track and organize multiple tasks. Typing speed of 40 wpm, no errors, word processing.
• TRAINING / EXPERIENCE: Medical terminology, typing and general office skills.
• JOB KNOWLEDGE: Prefer awareness of medical rehabilitation or general medical facilities and HIPPA knowledge.

Employment is contingent on successful completion of background screening.

Everett, WA, United States

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